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Field Application Engineer

Job Type : Full-Time
Location : Hsinchu (Taiwan)
Post Date : 2023/07/27

Summary :

Manage technical issues, solve application problems and support customer design activities.

Roles & Responsibilities:
  • Providing field applications engineering support for customers in both pre-sales and post-sales phases
  • Isolating and debugging the problems at the hardware and software level.
  • Tracking open technical issues and action items and participating in regular project conference calls
  • Visiting customer's location for system development issues, doing sales calls, on-site design reviews and runs for the customer
  • Build and maintain strong customer relations at a technical level, to gain further insight to direction and needs of the customer

Requirements & Qualifications:

Basic Qualifications:

  • Education: Bachelor's degree in engineering.; Master's degree is preferred
  • More 5 years working experience
  • 3+ years RD or field support experience in optical sensor/module field
  • Experience in Microcontroller architecture, PCB schematic and layout
  • Experience in optical sensing technology/product is a strong plus
  • Language:
    (1) Fluent in English communication
    (2) Fluent in a second language (Korean) is a huge plus

Other Requirement:  Frequent Global customer visits on travel base is essential

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